All Systems Operational
Uptime over the past 90 days. View historical uptime.
LeadConduit Operational
90 days ago
100.0 % uptime
Today
TrustedForm Application ? Operational
90 days ago
100.0 % uptime
Today
TrustedForm Certify ? Operational
90 days ago
100.0 % uptime
Today
SuppressionList Operational
90 days ago
100.0 % uptime
Today
ActiveProspect ID Operational
90 days ago
100.0 % uptime
Today
TrustedForm Facebook Operational
90 days ago
100.0 % uptime
Today
LeadsBridge Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Pay-as-you-go payments are down
Resolved - Unpaid balances have been charged to impacted accounts. Payment gateway services have been restored, re-enabling wallet auto-recharge functionality.
Sep 13, 16:55 CDT
Update - We have identified the root cause of this issue. Paid service for impacted accounts has been restored. Unpaid balances that accrue during this incident will be automatically paid once it is resolved.

If your account does not have service because your balance has reached $0, please reach out to support@activeprospect.com for help.
Sep 12, 23:20 CDT
Identified - Payments to charge the pay-as-you-go wallet are currently offline. We have identified an issue with our payment gateway provider and have made a fix. We have filed an issue with the provider and are expecting a response on Friday morning during their support hours.

In the meantime, our engineers are working on a fix that will keep impacted accounts in service while we work with our provider to resolve the issue. We will update this incident as the situation develops.
Sep 12, 21:44 CDT
Elevated TrustedForm for Facebook API Error Rate
Resolved - A fix has been implemented to allow for TrustedForm for Facebook to retain certificates from the impacted forms.
Sep 13, 16:28 CDT
Identified - We have identified an unexpected error when attempting to retrieve form data from Facebook for some forms, and are working on mitigating the issue for those forms.
Sep 13, 15:34 CDT
Investigating - We are currently investigating an increase in error responses when retaining TrustedForm for Facebook certificates. We are working to identify the cause of the errors and we appreciate your patience as we work to resolve them.

This does not impact TrustedForm for Web certificates.
Sep 13, 15:07 CDT
Issue retrieving Facebook Lead Ads data
Resolved - Meta is confirmed that the issue has been resolved and leads are being successfully delivered to LeadConduit. Leads generated during the outage will be processed today.
Sep 13, 09:18 CDT
Update - It appears that our systems are successfully capturing the lead notifications from Meta. Once the issue is resolved, those will be processed and sent through as quickly as possible.
Sep 12, 14:09 CDT
Investigating - There appears to be a problem with the Facebook Lead Ads API that's preventing leads from being received by LeadConduit. We are investigating and tracking Meta's progress in addressing this.
Sep 12, 14:02 CDT
Sep 12, 2024
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

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